Don't guess. Ask.
Every answer points back to the page it came from.
Your team asks how to do the job and gets a straight answer in seconds, in their own language, from your company's own documents.
And when something isn't documented, the assistant says so instead of inventing a procedure.
Query
How do I register a new customer?
- handbook.pdfp. 1298%
- travel-policy.docx§ 4.291%
- expenses-2026.pdfp. 384%
No match → assistant says so
[ Feature_01 · Citations ]
It never invents your procedures
If your documentation doesn't cover it, the assistant says so and points to a human. Correctness over confidence.
You
How do I handle a customer complaint?
Company AI
- 01Open the customer case in the CRM and select “Complaint”.
- 02Record the customer's issue in their own words.
- 03Below €500 you can approve the replacement yourself.
- 04Above €500, send it to the sales manager for approval.
Compliance
Your documents are never used to train AI models
Operated and hosted in the EU/EEA.
- Your documents are never used to train AI models
- Each company's data is kept isolated from every other
- Ask in 10 European languages, whatever language the document is in
[ Onboarding ]
Self-serve setup. No demo call.
Stop being the answering machine.
The AI answers for you — from your own documents, with the source.
Your company already knows everything. Now everyone does.
The procedures already exist. Now anyone can ask.
They don't need you. They need the answer.
The AI gives it, straight from your own documents.
[ 01 · Value ]
For the company
- Managers stop answering the same question every week.
- New employees get productive without shadowing a colleague for weeks.
- You see exactly what your people can't find, and what it costs you.
[ 02 · Value ]
For the employee
- No need to interrupt the boss to get on with the job.
- The right answer the first time, straight from the procedure.
- Ask in your own language, even when the document isn't.
[ Outcomes ]
Simple product. Obvious value.
Save time
Employees get answers immediately instead of interrupting managers and colleagues.
Save money
Less time spent answering repetitive questions, training employees and correcting mistakes.
Reduce mistakes
Employees get answers based on your company's actual procedures and documentation.
Onboard faster
New employees learn how things are done by asking, instead of asking colleagues all day.
[ Queries ]
What employees actually ask
If you have employees, this fits
Every company with staff has the same problem: the knowledge of how things are actually done lives in a few people's heads and in documents nobody reads. Credocent turns that into answers anyone can get in seconds.
- Any industry — the questions differ, the pattern doesn't: someone new, unsure, asking someone busy.
- From 5 to 5,000 employees — one shift team or an entire European organisation, in ten languages.
- No IT project — upload the documents you already have and invite people. Live the same day.
[ One assistant. Two very different problems solved at once. ]
Why choose Credocent
What you get as a company
- 01
Fewer mistakes, lower cost
People act on the actual procedure instead of a guess. Fewer errors means fewer credits, reworks and complaints to pay for.
- 02
Less time spent training
New hires find answers themselves from day one, so managers and senior staff stop repeating the same explanations.
- 03
It finds the gaps in your documentation
Every question the assistant cannot answer is logged as a knowledge gap, so you can see exactly which procedures are missing or outdated and fix them.
- 04
You see what people are unsure about
Aggregated question patterns show where the organisation struggles long before it turns into a costly mistake.
What you get as an employee
- 01
A calmer working day
You always know what the right next step is, instead of guessing and hoping nobody notices.
- 02
No more constant asking around
You don't have to interrupt your manager or wait for a colleague to be free just to get moving again.
- 03
Answers only from your company
Every answer comes from your own documents and cites the source, so you can trust it and show where it came from.
- 04
Your questions stay yours
Colleagues and managers do not see your individual questions. Only anonymised patterns are used to improve the documentation.
[ Setup ]
Up and running in minutes
- 01
Create your company account
One account for your whole company. Your data stays yours.
- 02
Upload your documents
Handbooks, procedures, manuals, HR and sales material. PDF, DOCX, TXT, CSV, XLSX.
- 03
Invite your employees
Everyone gets the same correct answers, in their own language.
- 04
They just ask
Answers with sources, in seconds. And it says when it doesn't know.
[ Languages ]
Multilingual by design
Your documents can be in Norwegian while an employee asks in German. The answer comes back in their language, with the original source.
EN · NB · SV · DA · FI · DE · FR · ES · IT · NL
[ Guarantees ]
It never invents your procedures
- Every answer cites the file and page it came from
- Each company's data is kept isolated from every other
- Your documents are never used to train AI models